TES: Can I configure a number to have zero cost?

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TES: Can I configure a number to have zero cost?

Postby Belinda Frick » Tue Aug 22, 2017 4:44 pm

I have numbers that are business numbers and should not be billed.
Can I configure these numbers to cost zero?

ANSWER:

Yes, if TES does not receive calls via TNG.
If call data received via TNG then the costing is done in TNG, the you need to setup a simple custom rate book with the prefixes of calls that must cost at zero. Click on this link to see forum post for configuration.

  1. You need access to TES Administrator (ADMIN SETUP).
    Select SPECIAL PREFIX MAINTENANCE.

    tes-setup admin.png
    NOTE: To see the screenshot you must be logged into the Datatex Forum. To get a login, you need to register - see link top right-hand side.

  2. Configure each phone number that should never have a cost.
    NOTE: 'Rate per minute' column where you have to enter the zero rate.
    tes-setup prefix.png
    NOTE: To see the screenshot you must be logged into the Datatex Forum. To get a login, you need to register - see link top right-hand side.

    NOTE: Click on APPLY to save settings. No costing will apply for first call loaded for prefix after APPLY clicked.
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Belinda Frick
 
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