TNG and Mitel: all my calls cost at zero

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TNG and Mitel: all my calls cost at zero

Postby Belinda Frick » Wed Feb 27, 2019 5:04 pm

I am running TNG 1.1.1.12
All my calls cost at zero.

I have a Mitel PABX.

On the Call List page all calls have zero cost.
My trunk/lines all shows as INTERNAL.

OVERVIEW:

Ensure the lastest version of the Mitel plugin is used(at least version 2015.10.16 and up)
Which plugin do I use for the Mitel 3300 ICP PABX?

It will create a file 'PMitel_3300icp_Certified.ini'
in the folder 'C:\Program Files (x86)\datatex\tng'

Stop the TNG service.

Edit the file and update the setting NOINTERNALTRUNKS to '1':
Code: Select all
[OPTIONS]
COMBINEFORWARDRECORDS=0
NOINTERNALTRUNKS=1


Start the TNG service.

Make an outgoing test call and ensure it has a duration.
Check that the trunk shows as Y9999 and has a cost.
Belinda Frick
 
Posts: 3808
Joined: Fri Nov 12, 2010 4:25 pm

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