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I changed my admin/technical password and forgotten it

PostPosted: Mon Nov 15, 2010 1:31 pm
by Belinda Frick
To reset the TNG password:

  1. You will have to contact Datatex Support Centre and

  2. provide the serial number of the TNG software.
    Also see: Where do I see the product serial for TNG?

    Datatex will provide you with a login that will be valid for the same day it was generated only.

  3. Please use the given login to access TNG. Once logged in please change the password.

    TNG -> General Settings -> Password Settings
    tng-change-passwords.jpg

    Remember to click on 'Apply Changes' to save the new password.