Sound issues with ONYX or USBClient

[Belinda Frick]

Ensure that you have selected the correct devices(Naming conventions for Windows XP - but on other operating systems it should be similar):

• Start menu -> Settings -> Control Panel ->
  Sounds and Audio Devices -> Audio tab.
  
  
• To playback the recording made: The "Sound-Playback" option should be the PC's default sound card or a sound card installed to play audio files. (Thus not USB Audio Codec)
  
  
• To record the conversation: The "Recording" device option should be set to the 'USB Audio Codec'.
  
  
• ONYX must be restarted to pick up the sound settings:
  
  
  
  • ONYX:
    
    Now close Onyx and reopen.
    
    
  • ONYX version 2 or newer:
    
    START -> CONTROL PANEL -> ADMINISTRATIVE TOOLS -> SERVICES,
    click on ONYX and then the 'stop' link (top left hand side).
    Once stopped, click on the 'start' link.
  
  Alternatively, you can restart the PC.

ALSO SEE:

• When ONYX recordings have no SOUND, change audio device
  
  
• ONYX: I have no sound when I playback my recording
  
  
• On playback ONYX starts recording