How do I manually set the TEACH value?

[Belinda Frick]

The value is set in the ONYXRecordingCore.ini. The file is in the folder 'C:\Program Files\datatex\Onyx'.

Sample of [SETTINGS] section in ini file:

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    [SETTINGS]
    DEVICEID=0
    RECORDINGTYPE=0
    MIN_PING_SERVER=5
    TRIGGER=19
    TRIGGERSET=0
    SCREENPOP=0
    WRAPUPTIME=5
    USERANDCOMPUTER=0
    EXTENSION=305
    SCREENSHOTON=0
    SAMPLECOUNT=1
    SAMPLEINTERVAL=1
    SNAPSHOTINTERVAL=1
    AQMMINDUR=0
    AGC=0
    REMOTESTARTSTOP=0
    CLIENTSTATE=0
    USERIGHT=1
    ONYXMODE=1
    VERSION=USB 2.0.1.13
    OUTLOOK=0
    OUTLOOKSUPER=
    ACTIVELISTENPORT=3089
    UPGRADE=0
    INTENSITY=0
    CTIMINDURATION=15


If the trigger is set, TRIGGERSET will be '1' and TRIGGER will have a value above zero:

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    TRIGGER=19
    TRIGGERSET=1


You will need to 'play' with the TRIGGER value to get the correct setting.

To save the ini file with the new TRIGGER value:

• you need to stop the Recording Core service:
  START -> CONTROL PANEL -> ADMINISTRATIVE TOOLS -> SERVICES,
  click on the ONYX Recording Core service and then the stop link (top left hand side).
• Edit the TRIGGER value.
• Save the 'ONYXRecordingCore.ini' file.
• Now you can start the service to pick up the new setting:
  START -> CONTROL PANEL -> ADMINISTRATIVE TOOLS -> SERVICES,
  click on the ONYX Recording Core service and then the start link (top left hand side).
• Make a test call to see if it triggers correct.
• You will need to repeat the process for each time you change the trigger value

Note: The TRIGGER value will vary for individual phones - there are no set value.