How to access my recordings in ONYX?

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How to access my recordings in ONYX?

Postby Belinda Frick » Mon Dec 13, 2010 10:19 am

Overview:

ONYX is a standalone voice recorder for use by a single user in
a small office setup. The ONYX user can view all the recordings
made with ONYX.

For a more secure environment, you can use ONYXPlus or AMETHYST.

ONYXPlus has a central database with access control (optional).

For Agent Quality Management (AQM) you require AMETHYST.
AMETHYST supervisors have access to a group of agents.

ALSO SEE: Does ONYX have security (Password protection) for recordings?
Belinda Frick
 
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Joined: Fri Nov 12, 2010 4:25 pm

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