- You can make a backup of your ONYX folder:
- Close the ONYX application.
Navigate to 'C:\Program Files\datatex\Onyx' and make a copy of the folder.
Open ONYX. - Run the ONYX update install.
- You will need to do a TEACH, ONYX now uses VAD(Voice Activation Detection) and not audio level value to trigger recordings, see forum post:
How do I teach USBClient 1.6 / ONYX2?
For trouble shooting see:
- My ONYX is not recording/records when not on a call
- Refer to point one and 2 with reference to ONYX service and not USBClient as referred to in forum post:
USBClient 1.6 stops recording