Ruby doesn't get any data from PABX3 or Topaz

[Belinda Frick]

Check that the date sent to Topaz from the PABX3 is in the right format:
dd/mm/yyyy

What happens?
Because the PABX3 gets the date from the PABX in the wrong format it writes
the information in the wrong date format.

Ruby then writes this information under the incorrect date in the database.
Thus it looks as if there is no information coming through for the current day.

Ensure that you check the PABX3 grid, the date should be dd/mm/yyyy. If not,
change the plugin to get it to work.