Panasonic TSP:
First install the Panasonic software and get it to receive data.
How do I install DTP on a Panasonic KXTD?
Use the monitor program to check that DTP is receiving call data.
Panasonic tools to check if TAPI is received from the KXTD
DTP:
Once the Panasonic TSP is receiving data, start installing the
Datatex software.
Install DTP
RUBYTAPI:
Install RUBYTAPI
RUBY2:
Once the RUBYTAPI is receiving data, proceed with installing the
RUBY call centre management software.
How to configure Ruby for different Call Centre setups
How do I install RUBY2 from the internet
I cannot see my agent status in RUBY Supervisor
No information on the RUBY Wallboard
This document is incomplete!