Samsung ACD plugin settings

[Leon van Heerden]

The plugin can read the following settings form an IP file "ASamsungUCS_ACD.ini". This INI file must be int he PABX3.exe folder.

The Default for IGNOREQT is 0
If you set a positive value to IgnoreQT, the Average Queue Time and Longest Queue Time is compared to IgnoreQT.
If the duration of these Queue times are longer than the set value the Queue time is set to 0.
If your Samsung is generating 65535 values, you can set the IgnoreQT=60000 and this will ignore the 65535 values.

Example file

Code: Select all

[ASamsung_ACD]
IGNOREQT=0