violation of PRIMARY or UNIQUE KEY constraint "INTEG_+46" on

Moderators: Leon van Heerden, Lee Hendricks, Luanda_Junzi, Belinda Frick

violation of PRIMARY or UNIQUE KEY constraint "INTEG_+46" on

Postby Belinda Frick » Fri Jul 28, 2017 11:26 am

When I add an agent to the RUBY configuration I get an error:

violation of PRIMARY or UNIQUE KEY constraint "INTEG_+46" on table "AGENTMASTER"

RUBY-Config-add.PNG


Suggestions:

  1. Check that your agent name and/or extension is unique.
  2. Check that only one instance of the 'config.exe' is running on the RUBY server
  3. The database could be damaged. You will need to do a backup and restore of the database.
    NOTE: Please contact Datatex for a call out.
  4. Check that link between Agent and Extension & IPs tab is showing the information.

STATUS OF POST: INCOMPLETE!!
You do not have the required permissions to view the files attached to this post.
Belinda Frick
 
Posts: 3629
Joined: Fri Nov 12, 2010 4:25 pm

Return to Support Archive's (RUBY2)

Who is online

Users browsing this forum: No registered users and 1 guest

cron