How to setup the Mitel 3300 for use TAPI

Moderators: Leon van Heerden, Luanda_Junzi, Belinda Frick, Lee Hendricks

How to setup the Mitel 3300 for use TAPI

Postby Belinda Frick » Wed Dec 08, 2010 8:54 am

The extensions that need to be monitored and controlled, need to be in a class
of service that has been configured to allow TAPI Monitoring and TAPI Control.

In the Configuration of the system ( System Administration ) under Class of
Service assignment, the HCI/CTI/TAPI Call Control and Monitoring Allowed must
both be set to Yes.

Ensure that all Class of Service setup is correct before trying to use the
TAPI/CTI facilities, since it will not work correctly if not setup.
Belinda Frick
 
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