Does Ruby log me in automatically?

[Belinda Frick]

This document refers to PCBoard v2.2 and older.

The login can be handled by either:
a) The PABX unit
b) Ruby

a) PABX:
Need to log into the phone.

b) RUBY:

You can check the settings in:

1.RUBY PCBOARD:
The PCBoard icon is in the right-hand bottom-corner of
the agents PC.

Right-click on PC BOARD,
Choose CONFIGURATION
Set AUTO LOGIN to YES(Use PC Board to login)
NO (Pabx handles login)

2. RUBY SERVER:
Choose CONFIGURATION
Choose AGENTS
Double-click on the agent you want check.
In the grid on the right-hand:
Set AUTO LOGIN to YES(Use PC Board to login)
NO (Pabx handles login)
Set IDLE TIME to 60

3. PCBOARD.INI
This file is in C:\Program Files\Datatex\Ruby2\Pcboard
on the agents PC. The file looks like the following example:

[RUBY]
Server=192.168.15.198
Port=20000
LocalPort=20001
GroupID=2
GroupName=Call Centre

[PCBOARD]
WinTop=285
WinLeft=190
AutoShow=0
IdleTimeout=60
AutoLogin=0
History=60

IdleTimeout=60, means after 60 minutes idle time,
you will be loged out.
AutoLogin=0, 0=NO. The PABX will handle the login.