How do I license a new Agent or Supervisor in RUBY?

Moderators: Leon van Heerden, Luanda_Junzi, Belinda Frick, Lee Hendricks

How do I license a new Agent or Supervisor in RUBY?

Postby Belinda Frick » Wed Dec 08, 2010 11:02 am

You have to log into the RUBY server and click on the "Licence Manager" tab
and under the "Configuration" screen, you will see the current amount of agents
and supervisors you have licences for.

To have more agents or supervisors registered, add the total amount of agents and
supervisors you wish to licence. (e.g. you have 20 agents and you want 5 more, then you enter 25.

Once added, click on 'Print Request' and have an authorized person sign for the new required
amount of licenses. Please fax the signed license request page to Datatex on (021)592-4077.

We will send you the new registration key. Please enter the new license information and click 'Save'.
Belinda Frick
 
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