Ruby Agent Summary Report has incorrect values

[Belinda Frick]

It might be that the agent setup in RUBY is
incorrect, thus displaying another extension's
information.

Ensure that the extension configuration
section in Ruby has the correct values for the extension.

ALSO SEE: One of my RUBY groups is not displaying information.
ALSO SEE: Agents is reverting to the wrong group.

Ensure that on the RUBY Configuration form
the "Send call Info" tick box (on the Ruby tab)
is not ticked.

ALSO SEE: I cannot see my agent status in RUBY Supervisor
ALSO SEE: My RUBY supervisor shows 2 incoming calls, when I received 1