RUBY installation: Information required: PABX system

[Belinda Frick]

Does the PABX support any of the following groups:
Ring Group,
UCD,
ACD

How do you connect to the PABX to retrieve SMDR info:
Ethernet,
Serial,
USB,
other

How do you connect to the PABX to retrieve ACD info:
Ethernet,
Serial,
USB,
other

Which CTI methods are available on the PABX:
TAPI,
CSTA,
Other

What version of the above mentioned CTI is currently running?

Is the CTI being used for any other software?

Are enough licenses available for the CTI software?