Voicemail and Auto-attendant are on the same port.

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Voicemail and Auto-attendant are on the same port.

Postby John Richard Procter » Sat Aug 06, 2011 11:26 pm

Voicemail and Auto-attendant are on the same port. Voicemails are inaccurate.

If the voicemail and auto-attendant ports are the same RUBY cannot distinguish between the two.
RUBY requires a unique device per group, it cannot share a common device between groups.

We suggest that the voicemail ports on the Ruby configuration be removed and we recommend that
if there is only a single card with ports shared between voicemail and auto-attendant that
this functionality not be used in RUBY as the PABX does not meet the requirements for it.
John Richard Procter
 
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