RUBY and the Ericsson MD110: Queue time and Abandoned

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RUBY and the Ericsson MD110: Queue time and Abandoned

Postby John Richard Procter » Mon Aug 22, 2011 12:03 pm

RUBY and the Ericsson MD110: Queue time and Abandoned reports do not have values.

RubyTapi has never made provision for this functionality on a MD110.

Please check release notes(after 20 November 2007) for the RubyTapi
interface to send that information so that those reports will have data.
John Richard Procter
 
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