In RUBY Supervisor it shows Connected 18/20

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In RUBY Supervisor it shows Connected 18/20

Postby John Richard Procter » Mon Aug 22, 2011 12:07 pm

In RUBY Supervisor it shows Connected 18/20, what does this mean?

  • On the Supervisor, "Connected" is seperate from "18/20".
    18/20 means that:
    • 18 agents are configured on Ruby, and
    • the maximum agents that can be configured is 20.
  • On the Ruby Server, it just shows licenses, not how many are in use.
    5/20 means:
    • 5 supervisor licences and
    • 20 agent licences.
  • You need to check how many supervisors are configured.
    If you look in the Licence Manager under the configuration screen
    on the Ruby Server, you will see the current amount of:
    • agents and
    • supervisors you have licences for.
John Richard Procter
 
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Joined: Tue May 03, 2011 2:02 pm

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