Page 1 of 1

violation of PRIMARY or UNIQUE KEY constraint "INTEG_+46" on

PostPosted: Fri Jul 28, 2017 11:26 am
by Belinda Frick
When I add an agent to the RUBY configuration I get an error:

violation of PRIMARY or UNIQUE KEY constraint "INTEG_+46" on table "AGENTMASTER"

RUBY-Config-add.PNG


Suggestions:

  1. Check that your agent name and/or extension is unique.
  2. Check that only one instance of the 'config.exe' is running on the RUBY server
  3. The database could be damaged. You will need to do a backup and restore of the database.
    NOTE: Please contact Datatex for a call out.
  4. Check that link between Agent and Extension & IPs tab is showing the information.

STATUS OF POST: INCOMPLETE!!