Try one of the following:
1. Company Cost Analysis:
In TOPAZ -> REPORTS -> Standard Reports -> Click on the
Company Cost Analysis to preview.
This is a summary report with totals for
Branch, Department and Section.
2. Extension Summary for a Department:
To create a new report, click on REPORTS > CUSTOM REPORTS
Click on the "+", now enter your report heading under Description.
Report options : Summary
Select records : All
Summary Report Formats : 3. Business vs Private
Order by : Group
Group by : Extension
Maximum Records : 0 (for all records)
Field Selection :
Only Select These : Select the department required
from the drop-down
Save your report with the tick mark.
This report will print a summary of all the calls made per
extension for the department specified for Business and
Private Calls.
If you set Summary Report Formats : 4. Call Category, then
calls will be split into Incoming, Local, National,
International and Cellular and Other.
ALSO SEE: Report per Department by Sections
3. Extension Summary by Department:
Use the setup in option 2 to create a extension summary
report for each department. To print all these report in
one go, use the Batch Reports option.
ALSO SEE: How do I setup a batch report?