TOPAZ report: By reference code

[Belinda Frick]

Setup a report in TOPAZ for all reference codes for yesterday:

To create a new report, click on REPORTS > CUSTOM REPORTS
Click on the "+", now enter your report heading under Description,
example All Calls by Reference Code.

Report options : tick "summary"
Select records : Yesterday
Summary Report Format : Call Category
Order by : Group
Group by : reference
Maximum Records : 0
Field Selection : leave blank
Only Select These : Select All_Branch_
Select All_Departments_
Select All_Sections_