Field description must have a value

[Belinda Frick]

The description field is the heading of your TOPAZ reports.
Therefore one of your report setting files are damaged.

Options to resolve the issue:

• fix the custom report file,
• retrieve from backup (if available) or
• recreate this file.

Steps to follow:

• First try to fix the file by re-indexing it:
  
  • Close TOPAZ.
  • Re-build the following files:
    
    custom.*
    exception.*
    telkom.*
    
    • See 'How do I reindex a database file?'
      http://forums.datatex.co.za/viewtopic.php?f=28&t=771&p=771#p771
• If this does not work and you have a backup of the TOPAZ data folder:
  
  • Close TOPAZ.
  • Copy the custom.* from your backup.
  • Open TOPAZ.
  • If you get no error, repeat copy of each file you tried to re-build,
    as explained above.
• If the error is not resolved, you will have to recreate the files. You will need the TOPAZ CD or request the custom files from Datatex Support.
  
  
  • Close TOPAZ.
  • Start with the custom.* files.
    You will find the custom.* files on the [TOPAZ CD -> Data]
    Copy all the custom.* files to C:\Program Files\Datatex\TOPAZ\Data
  • Open TOPAZ.
  • If the error is resolved, proceed with adding all your custom report settings under [REPORTS -> CUSTOM]. The TOPAZ default reports will be available. Use printed to reports from the customer to help with the settings.
    
  • If the error still appears, repeat the process, as explained above, using the exception.* files.