Topaz integration with ITAP (JAS)

[Belinda Frick]

Requirements:
Topaz: 1.7.5.4
Callmonitor: 1.7.5.4

Your Callmonitor and Topaz must be functioning correctly, with the reference
pop-up facility enabled. When ever a reference is entered on the callmonitor,
that call record is exported for ITAP.

Setup:

In Topaz go to Setup -> Properties -> Network and FrontOffice.
Enable the Frontoffice facility.
Select the ITAP Export format.
Set the output path for the export file.
Select what costing needs to be exported.


CSV File Format:
This is the format that Topaz will export for Lexpro.
Field 1 - Reference Number (Max 30 Characters, Alphanumeric)
Field 2 - Cost (Cost of the call)
Field 3 - Section (Company Section)
Field 4 - Department (Company Department)
Field 5 - UserName (User Name)
Field 6 - Date (Date Of Call yyyy-mm-dd)
Field 7 - Price of Call (Float Value)
Field 8 - Phone Number
Field 9 - Extension
Field 10 - (Reserved)


Example:
ABC2222,1.34,ADMIN,PARTS,LEON,2005-11-21,370.52,0215551234,121,

File creation:
If the export file doesn't exist, Topaz will try and create a new file. If
the file does exist a new entry will just be written to the end of the file.
Topaz doesn't lock the file. (Please move the file away or rename it before
importing the data.)