Trunk numbers showed in the extension field. This was because of
PSTN to tie line/tie line to tie line and tie line to PSTN calls
and/or operator assistance.
To explaine: Below is a 'ruler' to show the position each
field starts at. The extension, line and number is placed
in different field depending on the type of call made
(as explained above):
- Code: Select all
1 2 3 4 5 6 7 8 9
1234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890
[PartyA ][PartyAID ][PartyB ][PartyBID ] AB
[Additional NR ]
A = Party A Type (1 = extension, 2 = operator assistance, 3 = PSTN line, 4 = tie line, 5 = paging)
B = Party B Type (1 = extension, 2 = operator assistance, 3 = PSTN line, 4 = tie line, 5 = paging)
Translation per type A & B:
PSTN Line to Operator assistance
- Code: Select all
* #0160109082613100101062 0023321740458 8990 32010000100124000000
Ext := PartyB
Number := PartyAID
Line := PartyA
PSTN Line to tie line
- Code: Select all
* #0142109082612590101066 0832679939 0200102 7232 34010000001531000000
* #014327232 0000 000000000000
Ext := PartyBID
Number := PartyAID
Line := PartyA
tie line to PSTN Line
- Code: Select all
* #0123109082613400200101 8187 0161601 43010000103731000004
* #012420827875918
Ext := PartyAID
Number := AdditionalNumber
Line := PartyB
tie line to tie line
- Code: Select all
* #0125109082613410200103 0200104 8523 44010000002631000000
* #012628523 0000 000000000000
Ext := AdditionalNumber
Number := PartyA
Line := PartyB
Updated release: 20090825
On Position 32 on the 2nd line of each call string, it identifies if
an account code or pin code is display from position 33. If '1' then it
is an account code, if '5' it is a pin code (PID code).
In TOPAZ only the Pin Code will be available under DATA -> ACCOUNTS.
In TNG you can link the User name to the Pin Code and a description
to the Account code. The Pin Code is only visible under
'User Configuration'.
History:
Requirements:
The PABX ouput must be set to SMDR, not faults ticketing.
Processor P805 or P810.
Plugin: PPhillips_Sopho_IS3000.dll,version "2005.10.6.2" or newer.
SMDR data for the Phillips Sopho 3000:
- Code: Select all
1 2 3 4 5 6 7 8 9
1234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890
Sample of output data:
[PartyA ]
YYMMDDHHMM ssssss
* #019010602201418413434 0101009 13140000102431000166
* #019123721028 0005200601 000000000000166
* #019210602201420413438 0101007 13140000102531000058
* #019320739719635 0005660719 000000000000058
* #019410602201420413409 0121203 13140000100131000128
* #019510602201423413433 0101003 13140000000331000000
* #019629771172 0005319256 000000000000000
* #019710602201424413433 0101005 13140000000231000000
* #019829771172 0005319256 000000000000000
* #019910602201421413438 0101011 13140000103231000143
* #010029771172 0005660719 000000000000143
YYMMDD = Date
HHMM = Time
ssssss = Duration