Can TOPAZ integrate with ProTel?

Moderator: Luanda_Junzi

Can TOPAZ integrate with ProTel?

Postby Belinda Frick » Wed Dec 01, 2010 8:56 am

Datatex has not developed integration with or tested with ProTel.
ProTel is a guest house package.

One of our clients is using TOPAZ with ProTel. ProTel provided
them an interface that was developed to work with the TOPAZ standard
output option using the same setup as with our Fidelio integration
option.

Output format sent to ProTel
See 3rd party Jade and Topaz

Flow of data From PABX to ProTel
See How do I implement the Fidelio Front Office Interface ?
Where Fidelio is selected, you need to replace it with STANDARD.

Note: To test if TOPAZ is sending the data to ProTel, you can
setup a hyper terminal to receive the data on the ProTel port.
Belinda Frick
 
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