TOPAZ setup for client with branches

[John Richard Procter]

TOPAZ setup for client with branches in the same rate zone via there network.

Yes, if the 2 branches uses the same rates you can load the
data from both PABXs into the same TOPAZ.

Required:

1. Network in place between Branch A and Branch B.
2. One TOPAZ
3. Run 3 PABX3s.
4. Extension needs to be identified for Branch A or Branch B
   (the same applies to account codes).
5. If overlapping extensions are used, an extensions prefix can be
   used on each site to uniquely identify each extension.

Why do we need 3 PABX3s?


1. PABX3 nr 1(local to TOPAZ):
   The PABX3 at Branch A will create the file pabx.pip
   in the location C:\Program Files\Datatex\PABX3\ for TOPAZ to
   import the calls for Branch A.
   
2. PABX3 nr 2:
   The PABX3 at Branch B collect the calldata from the PABX Unit
   and save it to C:\program files\Datatex\PABX3\Data\PABX.pip at
   Branch B. This DATA folder must be shared for access from Branch A
   via the network.
   
3. PABX3 nr 3:
   The second PABX3 at Branch A will pick the PABX.PIP file from the
   Data folder at Branch B over the network. The Plugin used
   with this PABX3 must be the TopazPipe.dll.

Procedure:

Branch A:

1. Do a normal installation of TOPAZ (and PABX3) at the Branch A.
   
   PABX3-> General-> Extension Prefix-> Enter a prefix to differenciate
   between Branch A from Branch B.
   
2. Now copy the pabx3 folder to another folder and create a shortcut
   for it in the startup.
   
3. Go to Options -> File Input and enable it.
   
4. Select the input file as the PABX.PIP file at Branch B.
   The input interval can be made 60 minutes or more.

ALSO SEE:Setting up file input on the pabx3
Use the plugin named: TopazPipe.dll

• Branch B:

1. Create a folder C:\Program files\Datatex\PABX3 and copy PABX3.exe
   in this folder.
   
2. Create a folder "DATA" and share this so that Branch A can access it.
   
3. Run PABX3, click on "Select PABX", navigate to your CD\PABX3\Profiles
   and select your PABX.
   
4. Go to Options -> File Paths and change the PABX.pip location to save it's
   data to the pabx3\Data folder.
   
   PABX3-> General-> Extension Prefix-> Enter a prefix to differenciate
   between Branch A from Branch B.

Note: If the PABX3 collecting data from the PABX is not on the TOPAZ PC,
then you need a PABX3 on the TOPAZ PC for each PABX to collect the call details
from a shared location on the PC with PABX3 that is collect the rawdata direct
from the PABX.