Can TOPAZ print an Extension Cost Summary per Department?

Moderator: Luanda_Junzi

Can TOPAZ print an Extension Cost Summary per Department?

Postby Belinda Frick » Thu Nov 25, 2010 12:54 pm

Try one of the following:

1. Company Cost Analysis:

In TOPAZ -> REPORTS -> Standard Reports -> Click on the
Company Cost Analysis to preview.

This is a summary report with totals for
Branch, Department and Section.

2. Extension Summary for a Department:

To create a new report, click on REPORTS > CUSTOM REPORTS
Click on the "+", now enter your report heading under Description.

Report options : Summary
Select records : All
Summary Report Formats : 3. Business vs Private
Order by : Group
Group by : Extension
Maximum Records : 0 (for all records)
Field Selection :
Only Select These : Select the department required
from the drop-down

Save your report with the tick mark.

This report will print a summary of all the calls made per
extension for the department specified for Business and
Private Calls.

If you set Summary Report Formats : 4. Call Category, then
calls will be split into Incoming, Local, National,
International and Cellular and Other.

ALSO SEE: Report per Department by Sections

3. Extension Summary by Department:

Use the setup in option 2 to create a extension summary
report for each department. To print all these report in
one go, use the Batch Reports option.

ALSO SEE: How do I setup a batch report?
Belinda Frick
 
Posts: 3808
Joined: Fri Nov 12, 2010 4:25 pm

Return to Support Archive's (TOPAZ)

Who is online

Users browsing this forum: No registered users and 1 guest