Detailed report on Business vs Private calls

Moderator: Luanda_Junzi

Detailed report on Business vs Private calls

Postby Belinda Frick » Thu Nov 25, 2010 2:00 pm

You won't be able to view a detailed
Private vs Business call per user.

Try the following option:

If you want to see which numbers were
dialed for a specific extension
(e.g. ext 111) Then you choose "extension"
in the "Field selection" section, then "="
and "111". Choose "Private vs Business"
in the "Summary Reports Format" section.
If you "Group By" the report by "Number"
it shows the private and business
numbers for that extension.
Belinda Frick
 
Posts: 3808
Joined: Fri Nov 12, 2010 4:25 pm

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