TOPAZ reports: Graphs

[Belinda Frick]

The only graph report option in TOPAZ is under ENQUIRIES.

Example 1: Report of total calls per hour for the week:

Choose ENQUIRIES -> ALL CALLS ->

DATE FROM:
Enter the date from when

DATE TO:
Enter the date until

RANGE:
Select from (
Daily,
weekly,
monthly,
day of month).

Choose weekly.

TYPE:
Select from (
Total,
Business,
Private,
Local,
National,
International,
Other).
Where Total is all your calls
and Other exludes Local, National and International.

Choose Total for all the calls made.

ON:
Select from (
Calls,
Duration,
Cost).

Choose Calls for number of calls made.

This graph will show number of calls made per hour of the day.
X-axis: Hour of day
Y-axis: Total number of calls.