TOPAZ report: How do I list calls per extension?

[Belinda Frick]

TOPAZ -> REPORTS-> CUSTOM REPORTS:

To create a new report:

Click on REPORTS > CUSTOM REPORTS
Click on the "+" to create the new report
Now enter your report heading under Description.
Select the following settings:
Report options : Summary
Select records : This Month
Summary Report Formats : Detail with Summary
Order by : Group
Group by : Extension
Maximum Records : 0 (for all records)
Field Selection : Extension = (Enter the extension number)
Save your report by clicking on the tick mark.
Click on "View" to view the report. If it shows the information
you need, click on "Print" to send the report to the printer.

Remember : The Description field may not be blank.

This report will show all calls made by the extension
specified for the month in which you are pulling the
report.

To show all calls made grouped by extension,
under Field Selection enter a blank extension.

This report will start a new page for each extension from
which calls were made in the date range you specified.

You can use this report as a base for extracting information.