TOPAZ report: Call category per extension for Last Month

Moderator: Luanda_Junzi

TOPAZ report: Call category per extension for Last Month

Postby Belinda Frick » Mon Nov 29, 2010 11:20 am

Report for Call category per Extension for Last Month:

Report Options: Tick Summary and Include incoming
Select Records: Last Month
Summary Report Format: 4. Call Category
Order by: Group
Maksimum Records: 0
Group by: Extension
Field Selection: blank

This report will list all the extensions,
sorted by extension,
who made / received calls for last month,
displaying all incoming / outgoing calls made in the categories
incoming, local, national, international, cellular, other and total.
The "other" category is all routed calls (setup in routing table).

If you want to display the extension with the most calls first,
select "Order by: calls".
Belinda Frick
 
Posts: 3808
Joined: Fri Nov 12, 2010 4:25 pm

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