My TOPAZ is not updating live with TAPI

[Belinda Frick]

TAPI:

Make sure TAPI is set to do the live update:
Right-click on the TAPI-icon, choose configure.
Tick "Network"
Make sure that the port and ip points to your TOPAZ PC.
This setting must match the port and ip in TOPAZ under
[SETUP -> PROPERTIES -> NETWORK AND FRONT OFFICE]
TOPAZ:

TOPAZ will discard calls if you set discard initial seconds
under [SETUP -> PROPERTIES -> FILTERS & DEFAULTS]
Ensure this not set to long. Else it would seem like your
TOPAZ is not updating live.