- TOPAZ 1.7.5.4 or newer installed and working
download upgrade from [www.datatex.co.za -> downloads -> topaz -> software upgrades] - Call Monitor 1.7.5.4 or newer installed and working
download upgrade from [www.datatex.co.za -> downloads -> topaz -> software upgrades] - GSM Modem, Siemens (TC35I) is recommended
- Sim card that has been activated
- SMSManager version 2.0.0.0
- Serial connection to comport of PC from GSM modem
- Close all the TOPAZ Call Monitor applications.
Close the TOPAZ master and all Client TOPAZ programs.
First upgrade your TOPAZ.
Open TOPAZ.
Ensure there are:
no error messages when opening TOPAZ
and no error messages in the TOPAZ logs.
[SETUP -> PROPERTIES -> RUNNING LOGS]
Close all the TOPAZ Call Monitor applications.
Then upgrade all your TOPAZ Call Monitor agents.
Test each TOPAZ Call Monitor.
Ensure that you can:
send inter-office messages
and update references or company/person details.
Once TOPAZ 1.7.5.4 and TOPAZ Call Monitor 1.7.5.4 is working, proceed!
Installing the SMSManager 2.0.0.0.
- Connect the Siemens (TC35I) Modem to the PC.
Make sure it is has power.
Double-click on "tpz-smsmanager-install-2_0_0_0.exe"
to run the installation.
In the right-hand bottom-corner of the screen, it will display
a green square. Right-click on the icon and select show.
If the modem is not connected or switched on you will
get an error message! ... "IE DEVICE NOT OPEN ".
ALSO SEE: When I open SMSManager I get an error "missing ...qtintf70.dll.."
GSM Device will display your modem information,
if it is detected.
GSM Network will display your sim-card information.
SMS Modem Manager:
Pin: Enter the pin code for your SIM card.
msgHost: The Host Name of the PC where the SMSManager
is installed one must match the host name in
Call Monitor -> Setup -> Router Host.
msgPort: Match Port number in Call Monitor under
Setup -> Router Port
Setup -> Network, Call Monitor PortBusy: Display busy status (green if GSM Device info available).
Startup: Display startup progress
Number Format: Default is "local".
Base Path: location where SMSManager files is stored.
Version: Display version of SMSManager
Modem communication:
In SMSManager select [Files -> Show Buffer Commands].
This will show attempts / communication with modem.
Testing if a SMS is being sent:
ALSO SEE: How do I know if an SMS went through or not?