TOPAZ PABX3 Plugin: HYBREX GDS 600 Version 2.1

[Belinda Frick]

• Updated 20111213:
  
  The PABX sends off a beep character before the call data string - char 7 (visible in rawdata as a 'dot'). This causes the data to be shifted one character to the right. The plugin will strip this character.
  
  

  Code: Select all

  241  802 *  Incoming                         11/15 13:25'08" 00:01'25" 00'05"     
263  803   0113060376               FAC:64   11/15 13:25'02" 00:02'06"             
 ST.  TK S TELEPHONE NUMBER         Account  MM/DD START     DURATION  RING       
254  806 *  Incoming                         11/15 13:24'14" 00:03'13" 00'09"     
101  803 #  Incoming                         11/15 13:27'53" 00:00'05" 00'05"     

History:

Requirements:

The PABX ouput must be set to 4-digit extensions.

Plugin: PHybrex_GDS600V2_1.dll,version "2007.8.29.1" or newer.

Available:

On the TOPAZ CD (version 1.7.7.1 or newer) in the folder PABX3 -> PROFILES -> LIB.
The 'PHybrex_GDS600V2_1.dll' needs to be copied to C:\Program Files\Datatex\Pabx3\Profiles\Lib.

SMDR data for Hybrex GDS:



Code: Select all

         1         2         3         4         5         6         7         8
12345678901234567890123456789012345678901234567890123456789012345678901234567890

Sample of output data:

ST.  TK S TELEPHONE NUMBER         Account  MM/DD START     DURATION  RING       
100  807 #  Incoming                         08/16 16:31'15" 00:00'08" 00'15"     
210  807 *  Incoming                         08/16 16:31'23" 00:00'52" 00'15"     
205  801   0317018787                        08/16 16:31'14" 00:01'55"             
215  801                                     08/16 16:33'55" 00:00'03"             
232  801   0317114734                        08/16 16:41'02" 00:01'36"             
205  802   0312627858                        08/16 16:41'49" 00:02'41"             
210  801   0315663833                        08/16 16:44'21" 00:00'22"             
210  801   03140                             08/16 16:44'49" 00:00'07"             
205  802   0312689821                        08/16 16:44'32" 00:01'06"             
218  801   0317063971                        08/16 16:46'17" 00:00'35"             

4500 815    Incoming no answer               05/27 17:46'02" 00:00'00" 00'24"     
4500 833   0827884799               FAC:57   05/27 17:57'59" 00:03'09"             
ST.  TK S TELEPHONE NUMBER         Account  MM/DD START     DURATION  RING       
4586 809   1026                     FAC:57   05/27 18:03'55" 00:00'12"             
4586 810   0845070671               FAC:57   05/27 18:05'45" 00:00'04"             
4586 811                                     05/27 18:09'16" 00:00'00"             
4586 812                                     05/27 18:10'48" 00:00'00"             
458  813   1026                              05/27 18:12'25" 00:00'09"

Trouble shooting:

• The Hybrex plugin was designed for a serial cable connection. The newer versions also have a network connection option. It has been noted the with this option a 'dot' character is written to the rawdata file, which is not part of the original rawdata. We suspect the network connection could cause this.
  
  You will need to close the TNG connection to the PABX by for example changing the setting to COMPORT or by stopping the TNG service. Please capture data so that we can investigate this, see forum post:
  
  How do I enable logging of data in Putty?
  http://forums.datatex.co.za/viewtopic.php?f=31&t=2521#p2532
  
  NOTE: If funny characters is send off, it might not be visible on the Putty session, but the logging might point it out (compare spacing with that of rawdata).