by John Richard Procter » Tue Jul 12, 2011 4:16 pm
If the PC is down will I get the Call Monitor Popups to enter Reference Codes?Callmonitor Reference Codes Popups:
TOPAZ sends the call data to the PC's as soon as the calls are completed.
If the PC is not on when the call is completed, it will NOT pop up.Once the TOPAZ server is restarted and TOPAZ loads all the calls in
(providing you have a buffer) it will send the popups to the PC's.
Call Monitor Messages:If the PC you are sending a TOPAZ Callmonitor message to is down it
will show the message in your Out-Messages marked red until it is able
to send it.If your PC is down, the messages will queque on the different
sources until they are able to send through to your PC.