Incorrect output of numbers in the BILLINGS section

Moderator: Luanda_Junzi

Incorrect output of numbers in the BILLINGS section

Postby John Richard Procter » Tue Jul 12, 2011 4:21 pm

Incorrect output of numbers in the BILLINGS section of an invoice


This might be caused by:

  • The rawdata in C:\Program Files\Datatex\Pabx3\Rawdata
    is unmodified exactly as it was received via the comport from
    the PABX unit. Make sure this data is not scrambled. Each
    line should match the positioning of the previous line unless
    it is a multiple line being send per call record from the
    PABX unit.

  • Equipment: ALSO SEE:What causes scrambled data?

  • The PABX unit is not set to the standard format that
    the plugin was written for.
  • The wrong choice of plugin. Choose another plugin or
use the rawdata to see which plugin is compatible with the
PABX Unit.

    Where do I find the plugins for TOPAZ?:
  1. on the CD in PABX3\Profiles\ for the .prf
    in PABX3\Profiles\Lib for the .dll
  2. on the website: http://www.datatex.co.za
    choose Downloads -> TOPAZ -> Pabx3 Plugins Downloads ->
    download the .dll and .prf file
ALSO SEE:How do I reselect a plugin under PABX3
John Richard Procter
 
Posts: 552
Joined: Tue May 03, 2011 2:02 pm

Return to Support Archive's (TOPAZ)

Who is online

Users browsing this forum: No registered users and 1 guest