TOPAZ was designed as a Telephone Management System and therefore
caters for an office setup and not keeping track of phone vouchers
used.
When using the phone voucher you need to keep track of the
voucher balance and when the balance is cleared prevent
that voucher from being used again.
- TOPAZ has no real time counter for call duration
(no count down while on the call). Once the call is ended
TOPAZ gets the call data from the PABX unit, which include
the call duration. - TOPAZ has no real time budget display
(no count down while on the call). Once the call is loaded
into TOPAZ the cost of the call is calculated. - The Call Monitor Budget display is per extension.
It cannot display the budget for multiple account codes on the
same monitor at the one extension. The budget information is
received from TOPAZ, once the call has been terminated.