How do I import extra PIP files into Topaz?

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How do I import extra PIP files into Topaz?

Postby Belinda Frick » Mon Nov 22, 2010 3:25 pm

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Click on:
Setup (on the Left)
Properties (at the top of the screen)
Pabx (at the top of the screen)
Import Now (the button on the right)

An open dialog window will appear.
Change to the folder that contains the PIP files
that you want to import:
normally in C:\Program Files\Datatex\Pabx3\pabx.pip (new call data)
or in C:\Program Files\Datatex\Topaz\OldPabxPip\ (previous call data)
Select the files that you want to import.
Sort the files by modify date and select the date-range
you require. (Multiple files can be selected,
number of files limited by windows folder limitation)
Click on the Open button to start the import.

Take Note:
At the bottom of the Topaz window on the left you will
see Records Read , this is the counter of the records
read out of the current file.
The TRX value will increase for all calls that are
imported into the database.
If this number doesn't increase, the records are
already on the database and it is skipping them.

Please make sure that the Topaz is registered if you are
importing calls from before the installation date. Since
Topaz will expire if you proceed.

Once the import is completed, make sure the file path for
the auto load and import is
C:\Program Files\Datatex\PABX3\pabx.pip, you can check this in
[TOPAZ -> SETUP -> PROPERTIES -> PABX ->] in the PABX FILE UPDATE window.

ALSO SEE:The import of my pip files into TOPAZ does not work.
Belinda Frick
 
Posts: 3808
Joined: Fri Nov 12, 2010 4:25 pm

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