Can I run one Topaz for different branches?

Moderator: Luanda_Junzi

Can I run one Topaz for different branches?

Postby Belinda Frick » Tue Nov 23, 2010 10:25 am

a) If the branches uses the same rates file:
You can run one TOPAZ on the one PC.

1. One Topaz is installed.
2. The PC must have a port for each branch.
3. You must have a PABX3 running for each branch.
Read SSL: Can I run one Topaz on one PC with data from 2 PABX's.

b) If the rates are different:
You have to run more than on TOPAZ on the one PC.

1. You must run a TOPAZ per rate zone.
Reason: Topaz uses one rates file per Topaz.
If you have more than one branch in the same zone, refer to option (a).
Decide on the PABX3 setup to group your branch data(extension prefix in PABX3)

In PABX3 -> Options -> General
You can add a prefix to the different PABX's . Example: If the two branches
have user's with the same extension number, you can add an "a" to the first PABX
and a "b" to the other. This will help distinguish between the different users
from different branches with the same extension number.
Can I run one Topaz on one PC with data from 2 PABX's.

2. The PC must have a port for each TOPAZ.
3. You must have a PABX3 running for each TOPAZ.
Read SSL: Can I run one Topaz on one PC with data from 2 PABX's.
4. Each TOPAZ will point to a different database.
Make sure the correct zone rates are selected for each TOPAZ.
Belinda Frick
 
Posts: 3808
Joined: Fri Nov 12, 2010 4:25 pm

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