CELLULAR phonecalls by extension or Account Code / User

[Belinda Frick]

1. Calls to cell phones from extensions:

To create a new report, click on REPORTS > CUSTOM REPORTS
Click on the "+", now enter your report heading under Description.

Report options : Summary
Select records : All
Summary Report Formats : Detail with Summary
Order by : Group
Group by : Extension
Maximum Records : 0 (for all records)
Field Selection : CallType LIKE CELL%

Save your report with the tick mark.

Remember : The Description field may not be blank.

This report will only show
- for each extension starting on a new page
- all the cellular calls
- (costed at Telkom rates AND the Cell Router)
- made for your date period (Select Records)

The only further exclusion you can make is selecting the
branch / department / section at "Only Select These",
if you are using the branch / department / section
classification.

2. Calls to cell phones using account codes:

If you want to see all calls to Cellular numbers made
using an account code, use the same report setup, but
Group by : User

For this report to reflect the correct information you
must have the account codes setup correct,
ALSO SEE: Topaz Report by Account Code

3. Summary by extension of calls to cell phone
numbers with Telkom charge:

Report options : Summary
Select records : All
Summary Report Formats : 4. Call Category
Order by : Group
Group by : Extension
Maximum Records : 0 (for all records)
Field Selection : CallType = CELLLULAR

The "other" column shows calls through the cellular router.
The "cellular" column is calls via Telkom.