How do I check for calls made after certain time of day?

Moderator: Luanda_Junzi

How do I check for calls made after certain time of day?

Postby Belinda Frick » Tue Nov 30, 2010 11:27 am

TOPAZ does not allow you to select a certain time range,
like the 'between dates' options for date period selection.

You can view calls by hour of day.

If you want to see all calls after 5 o'clock, you select
calls greater dan a 'hourofday' of 16.

Report Options: Tick Summary & Include Incoming Calls
Select Records: Last Month
Summary Report Format: 6.Detail with Summary
Order by: When
Maksimum Records: 0
Group by: Extension
Field Selection: Hourofday, >, 16

This report will create a new page for every extension that
made or received calls after 17h00 for the last month.

If you group the report by 'Hourofday', for each hour of the
24 hour day after the 16th hour it will start the reporting
on a new page with calls for the month in that hour.
Belinda Frick
 
Posts: 3808
Joined: Fri Nov 12, 2010 4:25 pm

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