TOPAZ open error: "PRINTER NOT INSTALLED"

Moderator: Luanda_Junzi

TOPAZ open error: "PRINTER NOT INSTALLED"

Postby Belinda Frick » Wed Dec 01, 2010 7:37 am

When TOPAZ opens it connects to the printer driver. You must have
a printer driver installed (even if no printer is connected). The
printer driver is used to create the report for preview and
printing.

When you use a master and client TOPAZ. The master must always be
open. If the master TOPAZ has no printer, it must have a printer
driver installed. If you connect from the client, you will be
printing to the default Windows printer of the client TOPAZ.

Please note that batch reporting to a printer will not work with
this setup, because it will use the default printer on the Master
TOPAZ for batch printing (no printer connected, only driver installed).

The e-mail option will work.
Belinda Frick
 
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Joined: Fri Nov 12, 2010 4:25 pm

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