TOPAZ report:All calls to a specific dial code for the month

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TOPAZ report:All calls to a specific dial code for the month

Postby John Richard Procter » Mon Jun 27, 2011 8:35 pm

[list][*]Calls to "011" dial code by number of calls per telephone
number for Last Month

Code: Select all
Report options         : tick "summary"
   Select records         : tick "Last Month"
   Summary Report Format  : tick "Private vs Business"
   Detail Report Format   : tick "Custom Field"
   Group by               : tick "Calls
   Order by               : select "Group"
   Maximum Records        : enter "0" 
   Field Selection        : select "Number",
                            then "like",
                            then [enter your number, example "011%"]
   Only Select These      : Select "All_Branch_"
                            Select "All_Departments_"
                            Select "All_Sections_"

This report will list all telehone numbers dialed, starting
with "011". It will display the number of calls, duration of the
calls for that number and the cost for all calls to that number,
which is split into incoming, private and business calls. In TOPAZ
all calls are Business calls by default.
John Richard Procter
 
Posts: 552
Joined: Tue May 03, 2011 2:02 pm

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