Callmonitor doesn't have any users in the "Send Messages"

[John Richard Procter]

Callmonitor doesn't have any users in the "Send Messages" Dropdown

1. Callmonitor will only list on the "Send Message" box, that
   have been configured in Topaz under Extension.
   The Extension must have a Username and IPAddress entered.
   
2. Make sure that your Callmonitor is pointing to the TOPAZ Master.

[Callmonitor -> Setup -> Topaz IP],
displays the TOPAZ Master PC name.

If not, close all the TOPAZs on the network,
Open the Master TOPAZ.
Change the TOPAZ IP in your Callmonitor.