How do I update my TOPAZ rates

[Belinda Frick]

You can download the rates update that will automatically update Topaz or
you can manually make the changes.

Automatic Update from download
==============================

1. Download the rates update from our website www.datatex.co.za
Go to the DOWNLOADS section and then TOPAZ.

2. Make sure that Topaz is NOT running and that all client versions of TOPAZ is
closed.

3. Run the rates update file. (This is a self-extracting archive).

4. It will ask you to confirm to overwrite files.
Click on the YES for all cases here.

5. Run Topaz, Login as ADMIN, click on SETUP -> PROPERTIES -> RATES.

6. Click on LOAD RATES and select your X.db file
(This file will have the name of your Telkom exchnage.)
Select file from C:/Program Files/Datatex/Topaz/Rates/

Now it will rebuild your Topaz rates.


Manual Update of the rates:
===========================

1. Start Topaz and login with the username "Admin". (You must have the
password for this user to be able to do this. If you do not have it, you can
contact the company that installed your software).
2. Click on the "Rates" button on the left hand menu bar (the blue one).
3. On the "Standards" page you must change the "Telkom minimum rate" to "0.51".
4. Save the change by clicking on the tick mark.
5. Now click on the "Rates" - tab at the top of the page. You should now be on
the "rates" screen.
6. At the top left hand side of the page you will see a list that contains all
the rate areas. You need to scroll down in this list to the bottom. You will
see "TELKOM RATES LESS THAN 50 KM'S" there. Once you get to these items do
the following:

7. Click on the item "TELKOM RATES LESS THAN 50 KM'S", now you should see the
list beneath update. Click on this item "CALL MORE SATURDAYS AND SUNDAYS" in
the list.
8. Now on the right hand bottom part of the screen the information should have
updated. You need to update the "Rate per second" with this value:
"0.0010881"
9. Now click on the tick mark at the bottom of this section.
10.Click on this item "CALL MORE WEEKDAYS" in the list, beneath "CALL MORE
SATURDAYS AND SUNDAYS"
11.Now on the right hand bottom part of the screen the information should have
updated. You need to update the "Rate per second" with this value:
"0.0010881"
12.Now click on the tick mark at the bottom of this section.
13.Click on this item "Standard time: Monday to Friday 07:00 to 19:00" in the
list, beneath "CALL MORE WEEKDAYS"
14.Now on the right hand bottom part of the screen the information should have
updated. You need to update the "Rate per second" with this value:
"0.0030102"
15.Now click on the tick mark at the bottom of this section.
16.Lastly you need to select "TELOM RATES FOR CALLS > 100KM'S" from the top
"Areas Rates List".
17.Then click on "Standard time: Monday to Friday 07:00 to 19:00" in the bottom
list.
18.Now on the right hand bottom part of the screen the information should have
updated. You need to update the "Rate per second" with this value: "0.01784"
19.Now click on the tick mark at the bottom of this section.
These steps should now have updated your rates. You can check your rates by
clicking on the Check cost button on the top icon bar. Enter a phone number
that is local to your area and click on the "Calculate Cost" button. Now
your calls should cost R0.58.


The rates shown on this page may be out of date by the time it is read.