Report of cellphones numbers dialed on trunk lines

Moderator: Luanda_Junzi

Report of cellphones numbers dialed on trunk lines

Postby Belinda Frick » Mon Nov 22, 2010 1:45 pm

Click on REPORTS.
Choose CUSTOM REPORTS.

Click on the + to create new report.
Enter report header in DESCRIPTION box.

Choose SUMMARY from REPORT OPTIONS.
Choose date from SELECT RECORDS.
Choose CALLS from ORDER BY.
Choose 6. DETAIL WITH SUMMARY from SUMMARY REPORT FORMAT.
Enter 0 for all calls in MAXIMUM RECORDS box.
Choose LINE from GROUP BY.

For FIELD SELECTION:
Choose CALLTYPE from drop down box, LIKE from next drop down box and
enter CELL% (for all Cellphone numbers) in the next box. The CALLTYPE is
CELLULAR% for Telkom calls and CELLROUT% for calls through the cell router.

Click on the tick to save new report.

Click on VIEW to view report
(change dates and Maximum records to show less info for preview).

How do I show line descriptions in the Trunk Line Activity Report?.

** If you want all the cellular calls (Telkom or Routers) made per Extension
then use the above report but Choose EXTENSION from GROUP BY.
If you want a summary of cellular calls per extension then
Choose 4. CALL CATEGORY from SUMMARY REPORT FORMAT.
Belinda Frick
 
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Joined: Fri Nov 12, 2010 4:25 pm

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