delimit it's fields.
Format is as Follows:
Old String:
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Date|Time|Ext|Number|IO|Account|Hour|Min|Seconds|Line|Action|Pulses|RingTime|Reference|DID|
New String:
- Code: Select all
Date|Time|Ext|Number|IO|PINCODE|Hour|Min|Seconds|Line|Action|Pulses|RingTime|Reference|DID|MGROUP|MyUSER|Account|
Explained:
- Code: Select all
Date Format : dd-mm-yyyy
Time Format : HH:mm:ss ( 24 hour time)
Ext : Extension
Number : Phone number dialed or dialed from (CLI)
IO : I = Incoming or O = Outgoing no other values excapted in this field.
Pincode : Pin code used
Hour : The Hour part of the Duration of the call
Min : The Minute part of the Duration of the call
Sec : The Seconds Part of the Call Duration
Line : The Line number used for this call. (Up to 9 Char long)
Action : An Action type related to this call.
Pulses : Meter pulses if used.
RingTime : Ring Time of the call in seconds
Reference : A Reference related to this call. (Up to 30 Chars long)
DID : Direct inward Dialing number.
MyGroup : RUBY call centre group (for use with RUBY)
MyUser : User name as supplied by the PABX.
Account : Account code used
2 example calls
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28-10-2003|05:32:00|105|INCOMING|I||00|01|17|01|I_ANSWERED|0|0|MYFIRSTSALE|4033
19-10-2003|17:44:00|107|0834598200|O||00|04|34|01|O_NORMAL|0|0|ABD_TEST_REFERENE|4077