ONYX to play ONYXPlus recording: play button is greyed out

Moderator: Luanda_Junzi

ONYX to play ONYXPlus recording: play button is greyed out

Postby Belinda Frick » Mon Dec 13, 2010 11:09 am

I am using ONYX to access my recordings on my ONYXPlus. I can
search for the recording, open the recording, but the playback
button of my Media Player is greyed out.

Ensure that you can play a music file with the Media Player
on the individual ONYX PC's.

The ONYX folder on the ONYXPlus folder must be shared on
the network. This will give access to the ONYX database from
the network.

The individual ONYX users must have full access to the
ONYX folder on the ONYXPlus server (shared folder). This will
allow the individual ONYX user to access and listen to recordings.
Read only is not enough access. The recording needs to be decrypted
to listen to it.

Please ensure that your ONYXPlus sweeper is configured with the
network location as file paths, for example:

[PATHS]
DATAPATH=\\ONYXPlus\Onyx\data\
WORKPATH=\\ONYXPlus\Onyx\temp\
DATABASE=ONYXPlus:C:\Program Files\Datatex\Onyx\ONYX.FDB

The DATBASE must be in the format listed above, do not use for example
'\\ONYXPlus\Program Files\Datatex\Onyx\ONYX.FDB'. It must be
'ONYXPlus:C:\Program Files\Datatex\Onyx\ONYX.FDB'
Belinda Frick
 
Posts: 3808
Joined: Fri Nov 12, 2010 4:25 pm

Return to Support Archive's (ONYXPLUS)

Who is online

Users browsing this forum: No registered users and 1 guest

cron