Tagging of recording to other user

[juliana]

Hi,

Outgoing call made by 2567 to 0836579533 today, transferred to one of the call centre agents (2507), but the recording remained on 2567. Recording # 043_07DC1A87EDC4B - if transferred to us and the user is recorded, shouldn't recording come up on the person that it was transferred to? If you need to go looking for a call and you don't have the telephone number it will be a nightmare to trace, especially as these two staff members are reporting to different supervisors.